Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, billing information, and other details you provide when signing up for our services.

• Professional Information: Skills, work experience, certifications, and preferences for Virtual Assistants (VAs) and clients.

• Usage Data: IP address, browser type, device information, and website activity for service optimization.

2. How We Use Your Information

We use your information to:

• Provide, manage, and improve our Virtual Assistant services.

• Match clients with qualified VAs.

• Communicate updates, promotions, or important notifications.

• Maintain and improve website functionality and user experience.

• Comply with legal obligations.

3. Sharing of Information

We respect your privacy and will never sell your personal information. Information may be shared with:

• Our Team and Contractors: Only to provide services and support.

• Third-Party Service Providers: For website hosting, payment processing, and communication tools.

• Legal Requirements: When required by law or to protect our rights.

5. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal information.

• Correct inaccurate information.

• Request deletion of your personal data.

• Opt out of marketing communications.

To exercise these rights, please contact us at sales@faj.co.nz.

6. Cookies and Tracking

We use cookies and similar technologies to improve website functionality and user experience. You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. FAJ is not responsible for the privacy practices of these websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.